Newsletter

Cloud service fully back to production

Dear Users, all the nodes hosting the cloud service are now up and running. Please note that the virtual machines on the rebooted nodes turned off; you will need to […]

Cloud service partially down

Dear Users, some nodes of the cloud environment are down, and by consequence some virtual machines are currently not accessible. We will inform you as soon as the problem is […]

Marconi BDW: shutdown for major upgrade

Dear Users, This is to inform you that Marconi BDW partition will undergo a major upgrade within a month. To this aim, we plan to shutdown the whole cluster in […]

Access problems to Marconi

Dear Users, we are experiencing some issues in the access to Marconi login nodes and filesystems. We will inform you as soon as the problem will be solved. We apologize […]

HPC User Guide Temporarily unavailable

Dear Users, This is to inform you that access to HPC User Guide is currently not possible due to technical issues. We are working to fix this as soon as […]

Ticketing service restored

Dear users, the ticketing service has been restored and by sending an email to superc@cineca.it the corresponding ticket is created. We are retrieving  the emails from you to superc@cineca.it for […]

iRods service back to production

Dear Users, the iRods service is back to production. Please recall that the host certificate for the iRODS server has been changed, and the chain.pem file has been recreated. Please […]

Technical issues on the ticketing system

Dear Users, we are experiencing some technical issues on user support ticketing system and the HelpDesk service is currently not guaranteed. In particular, it is possible that every new request […]

Temporary unavailability of iRods service

Dear Users, We are in the process of updating our X.509 certificate of the data repository. In the early afternoon the iRods service may be unavailable and we expect to […]

Marconi SKL – Technical issue on SKL Cineca partition

Dear Users, This morning we experienced cooling issues on SKL Marconi (Cineca partition) and some nodes were down.The jobs running on these nodes have failed. The nodes involved were not […]