Newsletter

Helpdesk calendar: a small update

Dear Users, to better clarify when the helpdesk will be available on Christmas break, the actual days when the helpdesk will be closed are: December 24th-27th 2015 and December 31- […]

Helpdesk calendar on Christmas time

Dear Users, This is to inform you that, during the Christmas break, the help desk service will be unavailable on December 24th and 31st 2015 and on January 4th and […]

Possible long queueing times on Galileo and Pico

Dear Users, this is to inform you that Galileo and Pico might experience particular long queueing times throughout this period till the end of the year due to an unusual […]

HPC Help Desk closure – Dec. 7th and 8th

Dear users, we inform you that the help desk service will be unavailable on December 7th and 8th due to public holidays. Best regards, HPC User Support @ Cineca

PICO: BigInsights up and running

Dear Users, the upgrade of the BigInsights platform on Pico has been rescheduled due to additional requirements. BigInsights remains available with the previous installed version. Best regards HPC User Support […]

Globus Online and new INFN CA Certificate

Dear Users, This is to inform you that Globus Online has updated the new INFN CA certificate, so the transfers performed through Globus Online involving PICO and FERMI are now back […]

REMINDER – PICO: BigInsights upgrade on November 18th/19th

Dear Users, We remind you that, in order to install the upgraded version of BigInsights platform on Pico, the service will not be available for two days, starting on November […]

GridFTP/GSISSH endpoints update on Pico and Fermi and new INFN CA certificate

Dear users, we have updated the GridFTP and GSISSH endpoints on PICO and FERMI  machines. The new endpoints for the GridFTP services are: gftp.fermi.cineca.it:2811gftp-prace.fermi.cineca.it:2811gftp.pico.cineca.it:2811 and for the GSISSH: login.fermi.cineca.itgssh-prace.fermi.cineca.itlogin.pico.cineca.it Moreover […]

PICO: BigInsights upgrade on November 18th/19th

Dear Users, in order to install the upgraded version of BigInsights platform on Pico, the service will not be available for two days, starting on November 18th. We will inform […]

MyProxy service back to production

Dear users, the maintenaince operations on MyProxy service has been completed. All the services related to the old address myproxy.cineca.it have been migrated to the new address grid.hpc.cineca.it . Please […]